Terms & Conditions
Effective Date: 1/1/2025
These Terms of Use govern your access to and use of the SANA ONE website and services. By using this website, you agree to these terms.
1. PURPOSE OF THE WEBSITE
This website provides general information about clinical trial opportunities and allows users to register their interest. SANA ONE facilitates recruitment but does not conduct clinical trials or provide medical advice.
All clinical assessments, study explanations, risks, and medical procedures are handled exclusively by the clinical provider responsible for the trial.
2. NO MEDICAL ADVICE
Information on this site is not medical advice and must not be relied upon as such.
Always consult a qualified healthcare professional for medical advice, diagnosis or treatment.
3. ELIGIBILITY AND PARTICIPATION
Submitting your information does not guarantee acceptance into any clinical trial.
All clinical trials are conducted by independent clinical providers who determine eligibility.
Participation is voluntary.
4. USER RESPONSIBILITEIS
You Agree That:
- All information you submit is accurate and truthful
- You will not misuse the website or attempt to interfere with security
- You will not submit information on behalf of another person without authority
5. PRIVACY
Your Use Of This Website And Submission Of Information Is Subject To Our Privacy Policy.
By Submitting Your Details, You Consent To Us Contacting You For Pre-Screening And Referral Purposes.
* Phone call
* SMS/text message
For purposes including:
* responding to your enquiry;
* determining your eligibility for a clinical trial;
* providing appointment reminders;
* sending verification codes (including one-time passwords);
* providing updates relating to your participation; and
* where you have provided your consent, informing you about future clinical trial opportunities that may be relevant to you.
Message frequency varies depending on your interaction with Sana One.
Message and data rates may apply according to your mobile carrier.
You may withdraw your consent to receive marketing SMS messages at any time by replying STOP. For assistance, reply HELP or contact us using the details provided on this website.
Consent to receive SMS communications is not a condition of participating in a clinical trial or receiving our services.
6. INTELLECTUAL PROPERTY
All Content On This Website—Including Text, Images, Logos, Graphics, And Design—Is Owned Or Licensed By SANA ONE. You May Not Reproduce Or Republish Any Content Without Written Permission.
7. THIRD-PARTY LINKS
This Website May Contain Links To Third-Party Sites. We Are Not Responsible For Their Content, Accuracy Or Practices.
8. LIMITATION OF LIABILITY
To the fullest extent permitted by law, Sana One is not liable for:
* reliance on information published on this website;
* any loss arising from participation or non-participation in a clinical trial;
* delays, interruptions or errors affecting the website or communications;
* technical issues affecting SMS or email delivery.
SMS delivery is subject to transmission by your mobile carrier and network availability. Sana One does not guarantee the successful or timely delivery of SMS messages and is not responsible for delays, failures, or undelivered messages caused by mobile carriers or third-party messaging providers.
Clinical risks associated with trial participation remain the responsibility of the accredited clinical provider conducting the study.
9. WEBSITE AVAILABLITY
We Do Not Guarantee Uninterrupted Access To The Site. We May Suspend Or Restrict Access For Maintenance, Upgrades Or Security Reasons.
10. CHANGES TO TERMS
We May Update These Terms Of Use At Any Time. Changes Take Effect When Published On The Website.
11. AGE REQUIREMENT
This website and our SMS communication services are intended for individuals who are 18 years of age or older, unless a specific clinical trial expressly permits participation by minors with the consent of a parent or legal guardian.
By submitting your information through this website, you confirm that:
You are at least 18 years of age, or
You are the parent or legal guardian of the participant and are authorised to provide consent on their behalf where permitted by the applicable clinical trial.
If we become aware that personal information has been submitted by a person under the age of 18 without appropriate parental or guardian consent, we may delete that information and discontinue communications.
CONSENT-TO-CONTACT NOTICE
For use on all forms, landing pages, and pre-screening flows
By submitting this form, you acknowledge and consent to the following:
1. PURPOSE OF CONTACT
- assessing your potential eligibility for the clinical trial(s) you have expressed interest in
- providing information, answering questions, or assisting with next steps
- referring you to the clinical provider or trial site responsible for conducting the study
2. SHARING OF YOUR INFORMATION
You consent to SANA ONE securely sharing your information—including health-related information you voluntarily provide—with the accredited clinical provider, research organisation, or trial site responsible for conducting the study.
This is required so the clinical team can contact you directly to complete further screening or enrolment steps.
You understand that SANA ONE does not conduct clinical trials and that all medical assessments and decisions are made solely by the clinical provider.
3. PERMISSION FOR CONTACT METHODS
You consent to being contacted by:
- Phone calls
- SMS / text messages
Message frequency varies depending on your interaction with Sana One.
Message and data rates may apply.
Reply STOP to unsubscribe from SMS messages at any time or HELP for assistance.
Consent to receive SMS messages is not a condition of participating in a clinical trial or receiving our services.
4. FUTURE TRIAL OPPORTUNITIES(REMARKETING CONSENT)
You Consent To SANA ONE Contacting You In The Future About Other Clinical Trial Opportunities That May Be Relevant To Your Health Profile, Unless You Choose To Opt Out.
This May Include Communication Via:
- SMS
- phone
You Can Opt Out At Any Time (Details Below).
5. OPT-OUT RIGHTS (AU SPAM ACT COMPIANCE)
You May Withdraw Your Consent Or Opt Out Of Communications At Any Time By:
- replying STOP to any SMS
- clicking the unsubscribe link in any email
- contacting SANA ONE directly using the details in our Privacy Policy
Once You Opt Out, We Will Update Our Records And Cease Sending Non-Essential Communications.
6. ACCURACY & RESPONSIBILITY
You Confirm The Information You Provide Is Accurate And Given Voluntarily.
You Understand That Providing Incomplete Or Inaccurate Information May Affect Your Eligibility For A Trial.
7. PRIVACY & DATA HANDLING
Your Information Is Handled In Accordance With Our Privacy Policy And Australian Privacy Principles (APPs).
We Take Reasonable Steps To Safeguard Your Personal And Health Information.
CONTACT US
For Enquiries Regarding These Terms:
SANA ONE
Email: info@sanaone.co
Phone: 1300 549 226